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FAQ2025-09-10T07:02:09+01:00

Frequently Asked Questions

If you’re planning to hit the slopes in Chamonix, it’s essential to have a good understanding of the available lift passes and the logistics involved. Here’s a selection of frequently asked questions to provide you with the guidance you need. Whether you’re a beginner or a seasoned skier, this information will help you navigate the options and make the most of your skiing experience in Chamonix. From the types of lift passes available to the convenience of RFID technology and the importance of insurance, we’ve got you covered. Let’s get started on your journey to an unforgettable skiing adventure!

Here’s some of our frequently asked questions to help you out:

Types of Lift Passes:

– Chamonix Le Pass: This is the local ski pass suitable for beginners to intermediates, covering the lower Chamonix valley slopes.

– Mont Blanc Unlimited: This is a more comprehensive pass, granting access to all of the Chamonix ski areas and also some neighbouring areas in Italy and Switzerland.

Duration Options:

– You can buy passes that last from half a day to a full season. The most common durations are one day, a week, or the entire season.

Where to Buy:

– Online: Often, buying in advance online can grant you discounts, especially during off-peak periods.

Pricing:

– The cost varies based on the type of pass, its duration, and the season. Prices are generally higher during peak season.

– There are discounts available for children, seniors, and families.

Added Benefits:

– Depending on the type of pass you buy, you might also get access to other leisure facilities in the area, such as swimming pools or ice rinks.

– Some passes also offer discounts or free access to public transportation in the region.

RFID Technology:

– Most Chamonix lift passes now use RFID (Radio Frequency Identification) technology. This allows for hands-free access to lifts. Just keep the pass in your left jacket pocket, and the gates will open automatically.

Insurance:

– All our passes are offered with the option to buy E-gloo insurance, which we highly recommend.

Chamonix ski pass frequently asked questions Disclaimer – This selection of frequently asked questions and answers are published without guarantees regarding factual correctness, accuracy, current validity or any assurance that you can rely upon. They are for general guidance only and you should make separate enquiries of official sources before making any decisions. We do make best efforts to keep this section up to date in your service.

About Chamonix Ski Passes

What is Chamonix Ski Passes?2025-09-09T13:32:49+01:00

We are an official reseller of lift passes for the Chamonix Valley, offering secure online booking, instant QR-code delivery, and local customer support.

Why should I buy my pass from you?2025-09-09T13:34:24+01:00

We save you time and hassle with fast online booking, real-time support, and the same prices as the official lift operator.

What are the main ski pass options?2025-09-09T13:39:18+01:00

The two main passes are Chamonix Le Pass and Mont Blanc Unlimited.

Can I trust the passes I buy here?2025-09-09T13:56:28+01:00

Yes — all passes are valid at lift gates and supplied under license from the Chamonix lift company.

Do you charge extra fees?2025-09-09T13:56:13+01:00

No, prices are exactly the same as the official prices over the counter, except for our Early Bird prices which are unavailable over the counter.

Do you only sell winter passes?2025-09-09T13:56:07+01:00

Yes — we only sell winter passes.

Do you provide customer service in Chamonix?2025-09-09T13:44:17+01:00

Yes, we have a local presence in the valley with our team working out of our Chamonix offices.

Are prices updated automatically?2025-09-09T13:46:18+01:00

Yes, our prices are synced with the official lift company.

Can I buy passes on behalf of friends or family?2025-09-09T13:48:04+01:00

Yes, as long as you provide the required details for each skier. You can buy as many passes as you like!

Is your website secure for payments?2025-09-09T13:53:18+01:00

Yes — we use encrypted payment gateways for complete security.

Types of Passes

What is the Chamonix Le Pass?2025-09-09T13:50:27+01:00

A pass covering Brévent–Flégère, Le Tour–Vallorcine, and beginner zones like Les Planards, Le Savoy, Les Chosalets, and La Vormaine.

What is Mont Blanc Unlimited?2025-09-09T13:57:00+01:00

A premium pass covering the entire Chamonix Valley, plus Les Houches, Aiguille du Midi, Montenvers train, and other international resorts with multi-day passes subject to conditions.

What’s the difference between Le Pass and Unlimited?2025-09-09T13:57:32+01:00

Le Pass is for local skiing. Unlimited includes sightseeing and partner resorts in Italy and Switzerland and the Aiguille du Midi, Les Houches.

Are there beginner-specific passes?2025-09-09T13:58:10+01:00

Yes — smaller local areas sell beginner-only passes, available for half-day or day use over the counter.

Do you sell seasonal passes?2025-09-09T13:59:06+01:00

Yes — full-season and multi-month passes are available through the resort ticket desks.

Are there sightseeing-only passes?2025-09-09T13:59:32+01:00

Yes, pedestrian passes are available for major attractions and principal lifts. These can be used for on the mountain lunches or sightseeing.

Can I buy half-day passes?2025-09-09T14:00:04+01:00

No, sorry!

Do you sell summer activity passes?2025-09-09T14:00:41+01:00

No, sorry!

Are night skiing tickets included?2025-09-09T14:01:44+01:00

No, there are is no night skiing in Chamonix.

Do you sell corporate or event passes?2025-09-09T14:02:21+01:00

Yes — we can arrange passes for groups, events, or conferences. In fact we can offer great prices for group purchases.

Pricing & Discounts

How much is a 2-day Adult Chamonix Le Pass?2025-09-09T14:03:52+01:00

Adult 1-day Le Pass costs €143.00 including the pass badge.

How much is a 2-day Reduced Le Pass?2025-09-09T14:04:21+01:00

Reduced category (ages 5–14 & 65–79) costs €122.00 including the pass page.

What is the price for a 2-day Family Le Pass?2025-09-09T14:04:52+01:00

A family pass (2 adults + 2 youths) costs €437.00 including the pass page.

How much is a 2-day Mont Blanc Unlimited pass?2025-09-09T14:05:26+01:00

Adult 2-day Mont Blanc Unlimited costs €193.00 including the badge.

What about children under 5?2025-09-09T14:05:56+01:00

Children under 5 ski for free but need a physical pass which you should get at the counter at any of the ski areas.

Are there discounts for early bookings?2025-09-09T14:06:27+01:00

Yes — Early Bird deals offer up to 40% off for the Mont blanc Unlimited passes.

Do you offer student discounts?2025-09-09T14:07:02+01:00

Students are included in the youth/reduced pricing bracket.

Do you offer senior discounts?2025-09-09T14:07:33+01:00

Yes — seniors (65–79) receive reduced pricing; over-80s may qualify for free passes.

Can I upgrade from Le Pass to Unlimited?2025-09-09T14:07:59+01:00

Yes, by paying the price difference for the original pass duration. Please note that you will need to upgrade ALL the days of your original purchase, not merely selected days. This means if you leave it till the last day of a 6 day pass to upgrade, you will be paying the all 6 days to be upgraded unfortunately.

Are group discounts available?2025-09-09T14:08:27+01:00

Yes — contact us for groups of 10 or more.

 Validity & Access

What dates are passes valid for?2025-09-09T14:20:25+01:00

Passes can be valid from the opening to the closing of the ski season.

Can I ski on my arrival day?2025-09-09T14:20:56+01:00

Yes, your pass is valid from the first day selected in your order whether this is your arrival day or not.

How long can I buy passes for?2025-09-09T14:21:29+01:00

From 2 days to 21 consecutive days.

Are passes transferable?2025-09-09T14:21:57+01:00

No, passes are personal and non-transferable.

Can passes be paused for bad weather?2025-09-09T14:22:41+01:00

No, but insurance is available to cover complete resort closure.

Do passes work in multiple resorts?2025-09-09T14:23:13+01:00

Mont Blanc Unlimited includes Italy, Switzerland, and other French resorts with multi-day tickets. Please check the details on the information pages for details.

Do I need a photo?2025-09-09T14:23:42+01:00

Only for passes of 10+ days

Do passes include sightseeing lifts?2025-09-09T14:24:21+01:00

Mont Blanc Unlimited includes sightseeing such as Aiguille du Midi.

Can I use my pass for night skiing?2025-09-09T14:25:15+01:00

No, there is no night skiing in the Chamonix valley.

Is valley transport included?2025-09-09T14:25:49+01:00

Yes — ski buses are free with all passes.

 Delivery & Collection

How do I receive my pass?2025-09-09T14:45:02+01:00

Most passes are delivered as soon as we process  your order by QR code via email and downloadable, when ready.

Where do I collect physical passes?2025-09-09T14:45:33+01:00

You show the QR code a the many pick up boxes at every ski area and in the villages. Some passes including 10 day+ passes and family early bird passes are delivered in-resort by our team who will contact you to make a plan.

Can I reload my existing keycard?2025-09-09T14:45:56+01:00

Yes, just enter your keycard number when purchasing.

What if I lose my pass?2025-09-09T14:46:27+01:00

Contact us — we can block it and issue a replacement easily.

How far in advance should I order?2025-09-09T14:46:51+01:00

Before November 30th for the Early Bird prices otherwise at least 72 hours before your arrival if not earlier.

Do you ship passes internationally?2025-09-09T14:47:25+01:00

No — we use QR codes and local collection.

Do passes activate automatically?2025-09-09T14:47:52+01:00

Yes, they activate when first scanned at the lifts.

Can I collect passes for friends or family?2025-09-09T14:48:19+01:00

Yes, with proof of purchase.

Do I need ID when collecting?2025-09-09T14:48:46+01:00

No, not needed.

Can passes be sent to my accommodation?2025-09-09T14:49:10+01:00

Yes — for family Early Bird and long-duration passes.

Refunds & Insurance

Are passes refundable?2025-09-10T05:53:57+01:00

Not unless you add insurance and not for Mont Blanc Unlimited Early Bird passes.

Can I change dates after purchase?2025-09-10T05:54:48+01:00

Changes are possible with flexibility options or insurance depending on the circumstances. We need time to make changes so often it is not possible last minute although we will do our best. Early Bird passes are NOT changeable.

What if the lifts close due to weather?2025-09-10T05:55:20+01:00

Insurance may cover unused days but there has to be an almost complete closure of all lifts.

Can I get a refund if I’m injured?2025-09-10T05:55:56+01:00

Yes, with insurance and a medical certificate, subject the claims process.

What happens if I lose my pass?2025-09-10T05:57:31+01:00

We can reissue it with proof of purchase.

Is illness covered?2025-09-10T05:58:07+01:00

Check the latest insurance terms.

What’s the cancellation policy?2025-09-10T06:02:05+01:00

Standard passes are non-cancellable without insurance.

Can I transfer my pass to someone else?2025-09-10T06:03:33+01:00

No, passes are personal.

Do you offer season passes?2025-09-10T06:04:07+01:00

No, sorry.

Can I freeze my season pass?2025-09-10T06:04:46+01:00

No, validity is fixed.

Family & Kids

Are family passes cheaper?2025-09-10T06:09:20+01:00

Yes — they offer significant savings via the free 3rd, 4th and 5th children being free. Children are up 5 to 14 years old.

What if we have more than 2 children?2025-09-10T06:09:53+01:00

Additional 3rd, 4th and 5th children ski free with a family pass. Children are up 5 to 14 years old.

Do all family members need to ski together?2025-09-10T06:10:22+01:00

No — each gets an individual pass.

Are toddlers free?2025-09-10T06:11:10+01:00

Yes, under 5 ski free.

Do family passes include sightseeing?2025-09-10T06:11:53+01:00

Yes, with Mont Blanc Unlimited.

Can grandparents use family passes?2025-09-10T06:12:23+01:00

No, limited to parents and children but if the parents are not on the holiday you can use any adult. No proof of parentage is needed.

Do children need ID?2025-09-10T06:12:49+01:00

Yes, very occasionally age is checked at the lifts.

Can I add insurance for children?2025-09-10T06:13:30+01:00

Yes — recommended.

Are ski schools included in the pass?2025-09-10T06:14:37+01:00

No — ski schools charge separately.

Do children’s passes change price in high season?2025-09-10T06:15:14+01:00

No — rates are fixed by age, 5-14 years qualifies as children.

Miscellaneous FAQs

Are there any ski festivals or events I should be aware of during my visit?2023-08-29T18:55:31+01:00

Chamonix often hosts various winter sports events and festivals. The official Chamonix or Chamonix Ski Passes websites would have updated event calendars.

Do they offer a season-ending or spring skiing discount?2023-08-29T18:55:12+01:00

Discounts might be available towards the end of the season, but it’s always best to check current promotions.

Is there a loyalty program for frequent visitors?2023-08-29T18:54:57+01:00

While some ski resorts offer loyalty programs, you would need to check directly with Chamonix Ski Passes for any such offerings.

Can I buy a combined ski and accommodation package?2023-08-29T18:54:43+01:00

Several tour operators and accommodation providers might offer combined packages. Check with Chamonix Ski Passes for any collaborations they might have.

Are pets allowed in the ski areas?2025-09-09T13:40:36+01:00

Generally, pets might not be allowed on the slopes but might be allowed in pedestrian areas. It’s always best to check specific pet policies.

How can I reach customer service for Chamonix Ski Passes?2023-08-29T18:54:13+01:00

Contact details should be available on their official website, including phone numbers and email addresses.

Is Wi-Fi available at the ski resorts?2023-08-29T18:53:27+01:00

Some ski areas and lodges might offer Wi-Fi, though it’s best to check in advance.

Are there lockers available at the ski resorts?2023-08-29T18:53:09+01:00

Yes, most ski areas will have facilities where you can store your belongings.

Where can I find information about current snow conditions?2023-08-29T18:52:56+01:00

Snow reports are typically available on the Chamonix official website and through Chamonix Ski Passes.

Are there child care facilities at the ski resorts?2023-08-29T18:52:42+01:00

Some ski areas might offer child care or nursery facilities. It’s best to check in advance.

International Access (MBU)

Does MBU include Courmayeur?2025-09-10T06:15:46+01:00

Yes, with passes of 2+ days subject to conditions.

Does MBU include Megève?2025-09-10T06:16:16+01:00

Yes, with passes of 2+ days subject to conditions.

Does MBU include Crans Montana?2025-09-10T06:16:57+01:00

Yes, with passes of 2+ days subject to conditions.

Are transfers included to partner resorts?2025-09-10T06:17:24+01:00

Shuttle access is included in the Advantage Booklet.

Do I need ID to ski in Italy or Switzerland?2025-09-10T06:17:58+01:00

Yes — always carry ID especially when crossing international borders.

Do I need special insurance abroad?2025-09-10T06:19:34+01:00

Yes — ensure travel insurance covers all countries.

Are all lifts included in partner resorts?2025-09-10T06:20:09+01:00

Yes, full access is provided.

Can Le Pass be used internationally?2025-09-10T06:20:38+01:00

No, it is limited to Chamonix Valley.

Sightseeing

Is Aiguille du Midi included?2025-09-10T06:22:06+01:00

Yes, with MBU.

Is Montenvers train included?2025-09-10T06:40:45+01:00

Yes, with MBU.

Are pedestrian passes available?2025-09-10T06:23:13+01:00

Yes, for sightseeing only.

Can non-skiers use MBU?2025-09-10T06:23:44+01:00

Yes — it’s great for sightseeing.

Are ice caves included?2025-09-10T06:24:12+01:00

Yes, at Montenvers.

Do sightseeing lifts close in winter?2025-09-10T06:24:41+01:00

They may close in bad weather.

Is the Aiguille Panoramic lift included?2025-09-10T06:25:07+01:00

Yes, with MBU.

Is Les Houches sightseeing included?2025-09-10T06:25:32+01:00

No, it’s ski-only.

Are summer lifts included in winter passes?2025-09-10T06:26:07+01:00

No, separate tickets apply.

Do sightseeing passes include buses?2025-09-10T06:27:07+01:00

Yes, buses are included.

Practicalities & Support

What time do lifts open?2025-09-10T06:27:53+01:00

Around 8:30–9:00 am.

What time do lifts close?2025-09-10T06:28:21+01:00

Typically 4:00–5:00 pm.

Can I check lift status online?2025-09-15T22:44:08+01:00

Yes — you can check real-time lift and piste status online before hitting the slopes.

For up-to-date information on lift openings, closures, weather conditions, and piste grooming across the Chamonix Valley, visit:

👉 Official Chamonix Lift & Piste Status

This page shows:

  • Which lifts are currently open or closed
  • Which pistes are groomed and safe
  • Avalanche risk levels and weather alerts
  • Operating hours and scheduled maintenance

We highly recommend checking this before you head out each day — especially in the early or late season when weather can cause unexpected changes. You’ll find info for Brévent, Flégère, Balme, Les Houches, Aiguille du Midi, and all areas covered by both Le Pass and Mont Blanc Unlimited.

Do I need to wear the pass visibly?2025-09-15T22:42:09+01:00

No — you do not need to wear your Chamonix lift pass visibly, as long as it’s easily scannable.

All Chamonix ski passes use RFID (radio frequency) technology, which allows for hands-free access at the gates. For the best experience:

  • Store the pass in your left jacket pocket
  • Make sure it’s not covered by foil, metal, or other RFID cards
  • Only carry one pass at a time to avoid gate errors

There’s no need to remove it or clip it to the outside of your clothing. Just ski through the gates — and you’re in.

Is there a deposit for the keycard?2025-09-10T06:29:47+01:00

No, there is no refund on the passes.

Can I keep my pass next to my phone?2025-09-15T22:39:28+01:00

Yes — Chamonix lift passes use durable RFID technology, which means they typically still work when stored near your phone.

However, to avoid scanning issues at the gates, we recommend:

  • Placing your pass in a separate pocket from your phone (ideally your left jacket pocket)
  • Keeping only one RFID pass per person in your pocket to prevent interference
  • Avoiding metal cases or wallets, which can block the RFID signal

⚠️ If your pass doesn’t scan at the gate, try removing your phone or other objects and re-approaching the sensor. The gates are contactless, and scanning should be quick and smooth when done correctly.

Can I share one pass with another person?2025-09-15T22:37:48+01:00

No — ski passes in Chamonix are strictly personal and non-transferable.

Each pass is electronically registered and often tied to personal data (such as name, age, and photo for longer-duration passes). Sharing or attempting to use someone else’s pass can result in:

  • Immediate confiscation of the pass
  • Hefty fines issued by lift authorities
  • Permanent blacklisting from Chamonix lift services

Lift gates use RFID technology to monitor usage, and spot checks are conducted regularly.

If you’re skiing with friends or family, each person must purchase their own individual pass. We offer passes for all age groups and durations — and discounts for families, kids, and seniors

Do passes include avalanche rescue?2025-09-15T22:34:54+01:00

No — lift passes alone do not include avalanche rescue coverage. To be protected in the event of an off-piste or on-piste accident involving mountain rescue, you must add E-gloo insurance when purchasing your pass.

We highly recommend adding this low-cost coverage to your order. It covers:

  • Emergency mountain rescue (including helicopter evacuation if necessary)
  • First aid and transport to the nearest medical facility
  • Reimbursement for unused ski days in case of accident or illness
  • Repatriation and search costs if required

Without insurance, all rescue costs are your financial responsibility and can exceed €3,000–€5,000 per incident in the Alps. E-gloo is optional but essential for peace of mind.

What languages is support available in?2025-09-10T06:31:50+01:00

English and French.

Why choose Chamonix over other resorts?2025-09-15T22:32:05+01:00

Chamonix stands out as one of the most iconic ski destinations in the world — and for good reason. Nestled beneath Mont Blanc, it offers some of the most diverse and thrilling ski terrain in Europe.

World-Class Terrain for All Levels
Chamonix features five major ski areas — from beginner slopes in La Vormaine to legendary off-piste descents like Vallée Blanche. Whether you’re just learning or chasing powder, there’s something for every skier.

High-Alpine Altitude & Glacial Slopes
Thanks to its elevation and proximity to glaciers, Chamonix boasts a longer ski season and more reliable snow conditions than many other resorts in the Alps.

Mont Blanc Unlimited Ski Pass
One pass gives you access to over 10 ski areas across France, Italy, and Switzerland — including Courmayeur, Crans Montana, and Les Houches. Ski three countries in one trip.

Extreme & Off-Piste Capital
Chamonix is a mecca for freeride and backcountry skiers. With world-renowned routes, steep couloirs, and glacier skiing, it’s the ultimate destination for thrill-seekers.

Scenic Beauty & Vertical Drop
The scenery here is unmatched. Ski with panoramic views of Mont Blanc and descend some of the highest vertical drops in Europe.

Efficient Access
Just 75 minutes from Geneva Airport, Chamonix is one of the easiest major resorts to reach — perfect for quick ski getaways or longer alpine adventures.

Again, while these frequently asked questions provide a basis for understanding a potential ski trip to Chamonix, always refer to the official sources or call us for more detailed or for the most accurate and up-to-date information or for any queires that are not included in our frequently asked questions section.

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