Privacy Policy for Chamonix Ski Passes
Effective Date: January 2026
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Introduction
At ChamonixSkipasses.com (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://chamonixskipasses.com and use our services, including purchasing ski passes and related products.
This policy is written in accordance with applicable data protection laws, including the UK GDPR and the EU General Data Protection Regulation (GDPR).
By accessing or using our website, you consent to the practices described in this Privacy Policy.
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Who We Are
Website:
Data Controller:
AD & Co. Holdings Limited
Registered Address:
56 Warwick Square, London, SW1V 2AJ, United Kingdom
Email:
info@chamonixskipasses.com
Telephone:
+33 (0)6 37 05 62 13
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Personal Data We Collect
3.1 Information You Provide Directly
We may collect personal information that you provide to us, including:
Full name
Email address
Telephone number
Billing and delivery address
Date of birth (where required for ski pass and insurance issuance and shared with the lift company)
Order details and purchase history
Communications sent to us via email, contact forms, or customer support
Comments or reviews submitted on the website
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring website URLs
This data helps us understand how visitors use our site and improve performance and security.
3.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable core website functionality
Remember your preferences
Analyse website traffic and usage
If you leave a comment on our site, you may opt to save your name and email address in cookies for convenience. These cookies last for one year.
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
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How We Use Your Personal Data
We process your personal data for the following purposes:
To process and fulfil ski pass orders
To communicate with you about your purchases
To provide customer support
To improve our website and services
To prevent fraud and ensure website security
To comply with legal and accounting obligations
We only process your data where we have a lawful basis, including contractual necessity, legal obligation, legitimate interests, or your consent.
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Legal Basis for Processing
Depending on the circumstances, we rely on one or more of the following legal bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your explicit consent
- Sharing Your Data
We may share your personal data with trusted third parties, including:
Payment service providers
IT and hosting providers
Analytics and website performance tools
Professional advisers (legal, accounting, compliance)
Authorities where required by law
We do not sell or rent your personal data to third parties.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Order and transaction records for accounting and legal compliance
Customer communications for service and support purposes
Comment data and user account information may be retained indefinitely unless you request deletion, subject to legal retention requirements.
- Your Data Protection Rights
Under applicable data protection laws, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Request data portability
To exercise any rights, please contact us at info@chamonixskipasses.com.
- Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
- International Data Transfers
Your personal data may be transferred and processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
- Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, maps). Embedded content behaves in the same way as if you visited the external website directly, which may collect data about you and use their own cookies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date shown at the top.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: info@chamonixskipasses.com
Address: AD & Co. Holdings Limited, 56 Warwick Square, London, SW1V 2AJ, United Kingdom
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
If you have any concerns, please contact us.
